Please contact me by email at firstname.lastname@example.org or by telephone on 01673 857423, Mon-Fri 9am to 6pm if possible please.
All correspondence should be addressed to:
Ms Elaine Harvey,
Please note that this is just for correspondence and we do not have retail premises; collection may be possible at this location but only by prior arrangement.
Payment: Cheque (UK banks only) or Postal Order please note I am having to request a growing number of replacement cheques due to errors, please make sure they are filled in correctly with name spelt correctly (payable to Elaine Harvey or Elaine's Trains) with written order by post or email alternatively payment via PayPal, if you wish to pay with a debit or credit card I will send you an invoice through the Paypal system to your email address, it is my preferred secure system for handling card payments, you don't need to have an account you can pay as a guest.
I can now accept credit/debit cards by telephone but am currently upgrading the system so please be patient.
For UK and EU customers I am also able to offer bank transfer payment.
Please do not email your credit card details.
Postage charges have changed dramatically, Royal Mail now judge a parcel on size, weight and volume, the standard compensation has also been reduced to £20, I have registered with My Hermes which gives a 3-5 working day service from collection but can in some cases work out a lot cheaper.
Please note I always do postage at cost.
Please note the prices listed are the prices charged, I consider my prices competitive, all locos are checked tested and serviced before listing, I always aim to source good quality goods, I try to give an honest description of the goods available, if you are unsure about an item or need further information please ask, I am always happy to help.